Iterms and Conditions
1. When you book your tour, we will inform you in advance about the policies on canceling and refunding, it will be different based on the departue date and program;
2. After you booked tour, if you want to postpone it to a later date when you have time or are convenient to make that tour, we will keep your deposit and you can use it later;
3. If you want your deposit to be refunded, we will send it to you but the bank service charge is on your side;
4. When the tour starts, any upgrading charge requested by clients will be on thier own, such as accommodation and meals;
5. When the tour starts, all the unused service, except the scenic charge, will neither refundable and exchangeable. When the tour is going on, the cancellation on reserved accommodation, purchased air tickets, train tickets, will be subject to their polices respectively.
6. Expenses and charges caused by natural reasons and elements beyond the control of us (such as flight delay, flight cancellation, street protesting, war, mudslides, earthquake, low water level affecting ship access, porter service charge if there is), which is to be paid by tourists.